Support

At 24Seven, we do not aim to be the cheapest solution provider, but we do aim to provide the best value solutions to our clients, as a true integrated strategic partner.

General IT Services

  • Temporary On-Site Technicians
  • IT Audit and Review
  • Infrastructure Design and Development
  • Server Virtualization
  • Backup and Data Centre Solutions
  • Intranet Portal Solutions
  • Network Management and Security
  • Project Management
  • Procurement
  • Print Solution and Management
  • Document Management and Collaborative Solutions
  • Database and CRM Solutions

IT Support & Infrastructure

 If every aspect of your IT Infrastructure was covered by our fixed-cost Managed Services, then you would sleep easy. When you wake up, all you need to think about is your business and we will continue thinking on your IT.24Seven.Pro IT Services have 10 years of experience and engineers with a range of technical abilities for our Delivery Managers to draw upon when servicing your needs. We also have an in-house business process team, to ensure that our Customer Service is second to none.

Benefits

  • Get your new systems and services up and running sooner.
  • We provide proactive support to help prevent system downtime.
  • When failures do occur, we provide the level of response you need to meet the needs of your business – whenever and wherever you need it.
  • Outsourcing offers higher, more predictable levels of service and built-in innovation with lower risks at lower costs.

The challenges businesses face with infrastructure is knowing:

  • How much infrastructure will you need over this year, next year and the year after?
  • What kinds of solutions and approaches suit your business best?
  • How do I ensure that it is maintained to get the most out of my investment?
  • What is the best approach to procure, implement and manage?

Server Virtualization

Improve the efficiency and availability of IT resources and applications through virtualisation. Start by eliminating the old “one server, one application” model and run multiple virtual machines on each physical machine. Free your IT admins from spending so much time managing servers rather than innovating. About 70% of a typical IT budget in a non-virtualised datacenter goes towards just maintaining the existing infrastructure, with little left for innovation.

An automated datacenter built on the production-proven VMware virtualisation platform lets you respond to market dynamics faster and more efficiently than ever before. VMware vSphere delivers resources, applications – even servers – when and where they’re needed. VMware customers typically save 50-70% on overall IT costs by consolidating their resource pools and delivering highly available machines with VMware vSphere.

  • Run multiple operating systems on a single computer including Windows, Linux and more.
  • Let your Mac run Windows creating a virtual PC environment for all your Windows applications.
  • Reduce capital costs by increasing energy efficiency and requiring less hardware while increasing your server to admin ratio
  • Ensure your enterprise applications perform with the highest availability and performance
  • Build up business continuity through improved disaster recovery solutions and deliver high availability throughout the datacenter
  • Improve enterprise desktop management & control with faster deployment of desktops and fewer support calls due to application conflicts

Networking, Remote Access & VPN

Simple, reliable, and affordable Networking.

24Seven has everything you need to connect your business to the world so you can stay focused on your business. Built-in security helps protect your company’s most valuable assets, your network and your data.  Keep employees connected and productive no matter where they are by giving them highly secure remote access to your business and data at home or on the road.

Between hackers and computer viruses, you have a lot to think about. You want to stay focused on running your business not worry about what a botnet is or how it works. That means finding a simpler way to safeguard your company’s data.

Server & Storage

24Seven.Pro provides Services to implement and support your server environment. We provide business with premium support options to meet the needs of business-critical IT environments

Veeam - #1 VM Backup

About Veeam Software
VeeamSoftware, a premier-level VMware Technology Alliance Partner and member of the VMware Ready Management program, provides innovative software for VMware vSphere 4 and VMware Infrastructure 3. You can learn more about VeeamSoftware by visiting www.veeam.com

Terminal Services & Desktop Virtualisation

Thin client computing and desktop virtualisation, provide businesses with the capability to unified the end users workspace across different devices, simplify access to applications, secure access to applications and provide a more flexible service to end users and IT staff.

Microsoft Partner logo

Thin client, Laptop, Desktop, Mobile

We are always seeking to provide an effective, efficient and responsive service.  We are able to provide you with a desktop management service that will support the day-to-day operational support.  We provide a full range of features of a desktop service, we will help you improve the management of your desktop environment.

We can help you with in the desktop services to provide of physical moves, installations and changes for all your desktop equipment and also the tracking and management of your software licenses and their associated procurement.

System Management

You have peace of mind while we monitor your environment.

24Seven’s systems management provides a complete end to end management of your infrastructure systems management. We can manage your updates to ensure that your systems are secure, reliable and performing as expected so you can run your business.